Key dates
- Published by USDA FSIS
- December 13, 2019
Affected product
WASHINGTON, Dec. 13, 2019 The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) is issuing a public health alert for chicken soup products imported from Canada that were produced by Canyon Creek Soup Co. Ltd., a Canadian establishment, because the products are misbranded and contain wheat and soy, known allergens, which are not declared on the product label. The Canadian Food Inspection Agency (CFIA) notified FSIS that the Canadian establishment was recalling the chicken soup product after receiving consumer complaints. The products were distributed exclusively in the United States. The refrigerated butter chicken soup was produced on January 21, 2019. The following products subject to the public health alert are: [ View Labels (PDF Only)] 16-oz. plastic containers containing H-E-B MEAL SIMPLE BUTTER CHICKEN SOUP with a UPC code 0 41220 79872 8 and a best by date of 2020 JAN 21. The products bear Canada establishment number #422 inside the Canada mark of inspection. These items were shipped to H-E-B retail stores in Texas. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a health care provider. FSIS is concerned that some product may be in consumers' refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Consumers and members of the media with questions about the public health alert can contact the Canyon Creek Soup Company hotline at (888) 217-1246. Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at Ask USDA or send a question via email to MPHotline@usda.gov. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .
Where it was distributed
Distribution details were not provided in the USDA FSIS record.
What to check on your package
Product identifiers were not provided in the USDA FSIS record.